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Illinois Tobacco Quitline Privacy Policy

Your privacy is important to us

By visiting, you accept and agree to the practices described in this Privacy Policy.

How We Collect and Use Personal Information

We may collect personal information when you visit, which may give you the ability to access additional features on our website and our online services. This information is used to provide you with the information that you are requesting from us, access to our services, and data and information. Personal information we collect may include your name, mailing address, e-mail address, phone number, fax number, and additional information to contact you.

Automatic Information

We may also collect automatic information about your visit to our website, such as time of day, browser type and version, browser language, your operating system and platform, and the Internet Protocol (IP) address used to connect your computer to the Internet. This information is for analytical purposes and to help us provide services to our clients. We may also use this information to administer and troubleshoot

How We Protect Your Personal Information

We have taken precautions to protect your personal information under our control from misuse, loss, or alteration. Our security measures include industry standard technology and equipment to help protect your data. No system can ensure complete security; you should take necessary steps to protect your information and its transmission to us. Because the Internet is a public medium, we cannot guarantee the absolute protection of your personal information.

How We Use Cookies

Cookies are small pieces of information that some websites store on your computer’s hard drive when you visit them. Like many other websites, we may use cookies to identify users for our business purposes.

This Website Uses Google AdWords and Twitter Remarketing

This is done to advertise on third party websites to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site such as using the contact form to make an inquiry. This could be in the form of an ad on the Google search results page, a site in the Google Display Network, or in a user’s Twitter feed.

What We Provide to Third Parties

Third-party agents may need access to some of your personal information. For example, we may need to share your name and address with third parties. In such cases, we only provide third-party agents with the minimum amount of information needed to complete the requested service or transaction.

We reserve the right to provide third parties with aggregate statistics about our clients, traffic patterns, and related site information. This data reflects site usage patterns, but does not contain personally identifiable information about any individual user.

Linked Websites

We may provide links to third-party sites. Because we do not control these websites, we encourage you to review the privacy policies posted on them. We are not responsible for privacy practices or content of other websites or the information collected on them.

Obtaining Your Consent

By using our website, you authorize us to collect information about the pages served to you as an anonymous user. This information will be used for the purpose of calculating aggregate site statistics. If you register as a user of our site you authorize us to use this to personalize information that we deliver to you and to use your information when calculating aggregate client data. As a registered site user you give us permission to send you e-mails or place phone calls to you related to the information that you request.

Opt Out

We respect your privacy and ability to choose whether to share information with us and any third party. You may choose to opt out of sharing personal information. When choosing to use certain features or services on the website, you can choose whether to share optional personal information. If you receive communication from us that you prefer not to receive, you may opt out from receiving this communication by specifically indicating this preference in a communication to us at

You may also opt out from providing personal information to us by not registering as an authorized client on the website and thereby not providing personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Children’s Privacy

We do not provide services to children. In accordance with the Children’s Online Privacy Protection Act, we do not knowingly request or solicit personally identifiable information from anyone under age 13. If we receive knowledge that we have collected personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as possible.

Compliance with Legal Process

We will release specific personal information about you if required to comply with a legal process such as a search warrant, subpoena, statute, or court order. We may also choose to establish or exercise our legal rights or defend against legal claims, but are not under any obligation to do so.